Shipping policy
Shipping Policy
This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from The Placemats through our website https://theplacemats.com/
1. Processing Time
Orders are typically processed within 1-2 business days after payment confirmation (Your order will be delivered in approximately 4 to 6 weeks, including production time).. Processing times may vary depending on product availability and order volume.
2. Shipping Methods and Rates
Standard Shipping: Estimated delivery within Free Shipping (Your order will be delivered in approximately 4 to 6 weeks, including production time).
3. Shipping Destinations
For retail in the USA only, For Wholesale worldwide.
4. Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing tracking information. You can track your order using the provided tracking number and the carrier's website.
5. Delivery Estimates
Delivery estimates are provided for reference only and are not guaranteed. Actual delivery times may vary depending on factors such as carrier delays, customs processing, and unforeseen circumstances.
6. Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or destination regulations. We reserve the right to refuse shipping certain products to specific locations.
7. International Shipping
For international orders, customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
8. Order Changes and Cancellations
Once an order has been submitted, changes or cancellations may not be possible. Please contact us as soon as possible if you need to modify or cancel your order, and we will do our best to accommodate your request.
9. Lost or Damaged Shipments
In the event that your shipment is lost or damaged during transit, please contact us immediately. We will work with the carrier to initiate an investigation and resolve the issue as quickly as possible.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at theplacematscom@gmail.com